Privacy Notice

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	Main Office Phone: (616) 787-7481 Lowell Branch Phone: (616) 897-0564 Toll Free: 1-877-710-3780 Email: Members@myrivervalleycu.org

River Valley
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NOTICE OF PRIVACY
PRACTICES FOR CREDIT UNION MEMBERS

Please read this carefully as it contains important information about how River Valley Credit Union collects and uses your personal data.

To assure the continued privacy and confidentiality of your personal financial information, your credit union observes these practices and procedures:

Information We Collect

We collect nonpublic information about you from some or all of the following sources:

Information we receive from you on applications or other forms, such as your name, address, social security number, assets and income.

Information about your transactions with us, our affiliates, or others such as your account balance, payment history, parties to transactions and credit card usage; and,

Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

Information We Disclose

We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances as permitted by law.

Our website uses cookies.

Our Security Measures

We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.

This notice meets the notification requirements of the National Credit Union Administration regulation on privacy of consumer information, Part 716.

Beware of Phishing Scams River Valley Credit Union will NEVER ask for you personal information through email! Any attempts to collect data on behalf of RVCU through email should be reported to webmaster@myrivervalleycu.org.
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